What are the check-in and check-out times at Novotel London Waterloo?
Check-in is from 15:00 and check-out is by 12:00.
57 photos
Novotel London Waterloo – A Favorite for Families in London
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Key details
About the Hotel
113 Lambeth Road, London, SE1 7LS,
- Steps from the River Thames
Great
8.3
8.3
4.4
4.0
4-star family hotel on the banks of the River Thames, steps from the London Eye
Location & Overview
The hotel sits on the south bank of the River Thames, a short walk from Westminster Palace, Big Ben, and the London Eye. Secure on-site parking with
Rooms
Spacious, air-conditioned rooms come with queen-size beds and flat-screen TVs with on-demand movies. Family rooms include separate toilets,
Dining & Bar
Wellness & Fitness
The
Family & Children
Up to 2 children under 16 stay free when sharing a room with adults, including breakfast. Families get
Highlights
Location: 3-minute drive from Waterloo Station, walk to Big Ben
Rooms: Family rooms with Xbox and baby equipment
Dining: 24-hour room service from Elements Restaurant
Wellness: Free fitness centre with sauna and steam room
Family: Up to 2 children under 16 stay free with breakfast
Parking: Secure on-site parking with EV charging
“A reliable choice near the Thames, this property stands out as a smart base for exploring central London's attractions. I think that its family-friendly amenities, like the expansive rooms and healthy kids' menus, make it a particularly good option for those traveling with children. Don't miss the in-house restaurant; it serves international cuisine with 24-hour room service.”
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
- Executive Queen Room Sofa Bed2 persons32 sq. feet1 King-size bedAir conditioningHeatingroom details
- Premium Superior Queen Room2 persons25 sq. feet1 King-size bedAir conditioningHeatingroom details
- Executive Suite King Bed2 persons40 sq. feet1 King-size bedAir conditioningHeatingroom details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Coffee shop
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Baby pushchair
- Children's buffet
- Children's play area
Spa & Leisure
- Sauna
- Steam room
Room features
- Air conditioning
- Heating
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Dining Onsite
Elements Restaurant at Novotel London Waterloo offers a delightful dining experience with a focus on international cuisine. The family-friendly atmosphere welcomes guests for any meal of the day, making it a perfect spot for leisurely brunches or cozy dinners.
Novotel London Waterloo Location
113 Lambeth Road, London, SE1 7LS,
Explore London
Explore the Best of London
Coca-Cola London Eye
14 minutes' walk
Iconic giant Ferris wheel offering stunning views of London. Experience breathtaking panoramas, especially at sunset.
Westminster Abbey
14 minutes' walk
Historic church known for royal ceremonies and stunning Gothic architecture. Guided tours available for deeper insights.
The British Museum
30 minutes' walk
Renowned museum showcasing art and artifacts from around the world. Free entry, though special exhibits may charge.
Big Ben
15 minutes' walk
Famous clock tower symbolizing London. An essential photo stop and close to Parliament's impressive architecture.
Thames River Cruise
15 minutes' walk
Exciting river cruise providing a unique view of the city's landmarks. Runs frequently, no booking necessary for standard trips.
Yoga at the Park
5 minutes' walk
Relaxing outdoor yoga sessions held at nearby parks. Perfect for rejuvenation, usually free but check local schedules.
Elements Restaurant
1 minute' walk
Modern international cuisine in a casual setting. Known for fresh, seasonal dishes; reservations recommended for weekends.
Pharmacy 2
5 minutes' walk
Unique dining experience by Heston Blumenthal. Offers modern British dishes; booking is essential due to its popularity.
The Old Vic Theatre
20 minutes' walk
Iconic theater known for its groundbreaking productions. Offers a mix of classic and contemporary performances year-round.
The Vaults
15 minutes' walk
Underground venue featuring immersive art and live performances. Regular events and themed nights for all ages.
Tips on navigating the city
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of GBP18 per person per day.
Children & extra beds
There are no extra beds provided in a room. There are no cots provided in a room.
Pets
Pets are allowed on request.
Languages
English, German, French, Spanish, Italian, Dutch, Portuguese, Romanian, Bulgarian, Slovak
Year renovated:
2007
Number of floors:
5
Number of rooms:
177
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Show moreShow less
Pros
Friendly staff
Great location
Comfy bed
Cons
Expensive breakfast
See-through shower
Uncomfortable sofa-bed
Guest reviewsbased on 1211 reviews
Ella from Australia
Family with children
Executive Queen Room
3 nights in November 2025
|
Reviewed: January 21, 2026
9/10
clean facilities perfect shower secure parking
The facilities were very clean. Everything worked perfectly, including the shower and fridge (which is always a relief). Room service was completed daily. I found parking easy to pre-book. It is also secured underground.
The lifts can be a little slow sometimes (especially during peak hours).
0 Helpful
James from United Kingdom
Family with children
Executive Queen Room
4 nights in November 2025
|
Reviewed: January 17, 2026
5/10
sewage odor tv tuning
The room had a fridge, as well as coffee and water. Hot water was available all day.
The room was NOT ready at check-in time. Two men entered while we were in the room to remove the sofa and replace it with my son's bed. The TV needed tuning, so maintenance came in to fix that. On day three, sewage odors emerged from the en suite. This was even worse on day four, our departure day.
0 Helpful
Bruce from Australia
Family with children
executive queen room
3 nights in October 2025
|
Reviewed: January 13, 2026
6/10
mixed feelings about this stay
filthy floor rushed departure
the location suited my needs well enough.
The cleanliness was not up to standard. I found the floor under the sofa bed to be quite filthy. the filtered water dispenser on my floor was also out of order. housekeeping seemed to rush me on my departure day. I did not appreciate the pressure.
0 Helpful
sebastian from germany
Family with children
superior queen room sofa
3 nights in November 2025
|
Reviewed: December 07, 2025
8.5/10
practical stay near waterloo
convenient location high cleanliness standard plentiful breakfast
the hotel is conveniently located near waterloo station. my room had a high standard of cleanliness. breakfast was plentiful with many options.
i found the parking charges at the hotel to be high. paying for accommodation should include free parking in my opinion.
Facilities
9/10
the hotel features a well-equipped fitness center. it includes several cardio machines and weight training equipment. guests can access complimentary water stations located on each floor for both still and sparkling water.
Dining
8/10
the breakfast buffet offers a variety of choices each morning. the selection includes hot items like scrambled eggs and bacon as well as continental options. the hotel restaurant provides a diverse menu for lunch and dinner.
0 Helpful
|
Avery from United States
Family with children
Executive Queen Room
3 nights in August 2025
|
Reviewed: November 03, 2025
9/10
bus stops famous spots friendly staff
I found the location quite convenient. It was close to bus stops. The most famous spots in the city were easily accessible. The staff was very friendly, I must say.
The gym was a bit smaller than I expected though, but it still served its purpose.
0 Helpful
Keith from Australia
Family with children
Executive Queen Room
4 nights in August 2025
|
Reviewed: October 23, 2025
8.3/10
Convenient stay near key attractions
convenient location coffee shops room kettle helpful staff
The location was very convenient, with access to the Underground. I found a couple of coffee shops nearby, perfect for a quick morning stop. The room included a kettle alongside tea and coffee, ALWAYS useful. I appreciated the helpful staff at the reception DESK.
The water dispenser on my floor seemed to only provide tepid water, disappointing.
Dining
8/10
Breakfast offered many choices, but I found the quality average. There were no issues getting a table and the service was efficient. The breakfast setup included typical English breakfast items.
Facilities
8/10
The gym contained enough equipment for a basic workout. It had several treadmills. The hotel featured a spa area, A PLACE for relaxation. Filtered water was available, but the dispenser condition VARIED.
Location
9/10
The hotel is near public transport, with access to attractions. I walked to Big Ben and Westminster Abbey in about fifteen minutes. THE imperial war museum is also nearby.
0 Helpful
|
Leo from Germany
Family with children
Executive Queen Room
3 nights in June 2025
|
Reviewed: July 29, 2025
8.8/10
Efficient Stay Close to Attractions
great variety hot water helpful staff modern hotel
I was impressed with the breakfast. It offered a great variety and was good value for my group. The room included a fridge, coffee, and water, convenient. Hot water was available all day (a definite plus). The staff was excellent. They were very modern and helpful.
The 'executive room' felt basic. The bed reminded me of a budget motel, and it seemed overpriced overall.
Rooms
8/10
The room had a sofa bed suitable for two children. My room was warm and clean upon arrival. There was hot water available at all times, (a necessity for me).
Service
9/10
Staff greeted guests with water at the entrance, a nice touch. The team was friendly and good at their jobs. They managed requests efficiently.
Facilities
9/10
The hotel is very disabled-friendly. Breakfast had a sufficient variety of options. The hotel location made it easy to reach tourist spots via convenient bus stops.
Location
9/10
The hotel is next to Lambeth Palace. I walked to central attractions like the Eye. Affordable dining and shopping are nearby along cute streets.
0 Helpful
|
Show more reviews
FAQs
About Novotel London Waterloo
Is there parking available at Novotel London Waterloo?
Private parking is available on-site for GBP 35 per day.
How far is Novotel London Waterloo from the London Eye?
The hotel is located 1 km from the London Eye.
What dining options are available at Novotel London Waterloo?
Elements Restaurant serves international cuisine and offers 24-hour room service.
Does Novotel London Waterloo offer a fitness center?
Guests have access to the InBalance Fitness and Wellbeing centre, which includes a gym, sauna, and steam room.
What amenities are included in the rooms at Novotel London Waterloo?
Rooms feature air conditioning, a flat-screen TV with on-demand movies, and free Wi-Fi.
What are some attractions near Novotel London Waterloo?
Nearby attractions include Westminster Palace (1 km), SEA LIFE London Aquarium (1 km), and Lambeth Bridge (0.5 km).
What breakfast options are provided at Novotel London Waterloo?
Breakfast is available for an additional charge of GBP 21.
Does Novotel London Waterloo have a children's play area?
The hotel features a children's playground and offers child-friendly services.
What languages do the staff at Novotel London Waterloo speak?
The staff speaks multiple languages, including English.
Is there an airport shuttle available from Novotel London Waterloo?
An airport shuttle is available for a fee.
How far is Novotel London Waterloo from London City Airport?
The hotel is approximately 12 km from London City Airport.
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